Language Matters Privacy Policy

Language Matters Privacy Policy U.S. Effective March 25th, 2024. This Privacy Policy describes the information that we collect about you on the website from which you linked (“Site”); how we use that information; and how we protect it. When we refer to ourselves as “we" or "LM" we mean Language Matters. Our Site may contain links to third party websites/content/services that are not owned or controlled by Language Matters. Language Matters is not responsible for how these properties operate or treat your personal data so we recommend that you read the privacy policies and terms associated with these third party properties carefully.

DATA WE COLLECT AND USE 

We collect information about you directly from you. 1 Information We Collect Directly From You. We collect personal data you choose to provide, e.g., through submitting forms and in connection with your inquiries. For example, you may choose to provide your name, contact information to ask about our services and free resources.

HOW WE USE PERSONAL DATA 

We may use your personal data in the following ways for our business purposes: 

To Serve You 

We use your personal data to: 

• Operate our business; 

• Deliver our services; 

• Process, complete and fulfill your requested transactions; 

• Provide customer service and respond to requests or inquiries; 

• Communicate with you; and

• Provide you with newsletters, articles, alerts, announcements, invitations, and other information about LM services

We do not share, sell, or rent personal information with any third parties/affiliates.

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To Improve Services and Protect Customers

We use the information you provide for data analysis, to better understand how our services impact you and those who benefit from them, to track and respond to concerns, and to further develop and improve our services.

HOW WE DISCLOSE YOUR PERSONAL DATA

To Comply with Law/Protect 

We reserve the right to disclose your personal data as required by law, when we believe disclosure is necessary or appropriate to comply with a regulatory requirement, judicial proceeding, court order, government request, or legal process served on us, or to protect the safety, rights, or property of our customers, the public, LM or others.

We do not “sell” or “share” information with third parties, we only collect data for the use of Language Matters. We do not use or disclose sensitive personal data for purposes other than permitted under applicable local law.  

SECURITY POLICIES 

We use technical, administrative and procedural measures designed to safeguard your personal data from unauthorized access or use. No such measure is ever 100% effective though, so we do not guarantee that your personal data will be secure from theft, loss, or unauthorized access or use, and we make no representation as to the reasonableness, efficacy, or appropriateness of the measures we use to safeguard such data.

CHILDREN’S PRIVACY 

The Site is not directed to individuals under the age of thirteen (13), and we do not knowingly collect personal data from children under the age of 13.

CONTACT US 

The company responsible for collection, use and disclosure of your personal data under this Privacy Policy is Language Matters. If you would like to exercise any individual rights, please contact us by accessing our webform at www.languagemattersprograms.com. We will respond to your request consistent with applicable law. If you have questions about this Privacy Policy, please contact us by emailing us.

UPDATES TO OUR PRIVACY POLICY 

From time to time, we may update this Privacy Policy. Any changes will be effective when we post the revised Privacy Policy. This Privacy Policy was last updated as of the effective date listed above. If the Privacy Policy changes in a way that significantly affects how we handle personal data, we will not use the personal data we previously gathered in the manner described in the new policy without providing notice and/or obtaining your consent, as appropriate. Minor changes to the policy may occur that will not significantly affect our use of personal data without notice or consent. We encourage you to periodically review this page for the latest information on our privacy practices.